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Pyromaster has a long-standing reputation of impeccable service and integrity beyond reproach.  We will go out of our way to ensure your experience with us is not only satisfactory but exemplary. 

Technical Support

PyroMaster’s technical support can also insure that your show is as uncomplicated and entertaining as possible.  Our well-trained employees can assist you in almost any possible way.  PyroMaster can do anything from helping with a simple problem to managing an entire show.  Our goal is to provide you with the best service to insure that your program executes beyond your expectations.  

FTP Site

Please send an email to ftp@pyromasterllc.com and an auto generated email will be sent to you with instructions.

Training

At PyroMaster we want to take the guess work out of using our equipment.
We will continue to post training documents, manuals and video for easy access.
FAQ   /   DOCUMENTS & MANUALS    /    VIDEO

Product Warranty

We believe in the products we make, and if you have any problems, we will make it right. 

Repairs

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PyroMaster LLC services many types of firing systems for the Pyrotechnics industry. If there is a need for service work let us have look at it. We also assist with assessing, updating and appraisals  of equipment. Our parts inventory carries many items for most systems.

We repair:   Rails  /  Panels  /  Slats  /  Post  /  Battery Issues  /  Switches
Controllers  /  Digital Modules  /  Replacement Gooseneck Lamps

Shipping Address for Repairs:
PyroMaster LLC - 5364 River Road - Cincinnati, OH  45233